Your privacy matters to us. This Privacy Policy explains exactly what personal data ikbet collects, why we collect it, how we use it, and the rights you have over your own information.
Six core principles that guide how ikbet handles your personal data — plain language, no jargon.
ikbet only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
ikbet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the ikbet ecosystem and is shared only where legally required or operationally necessary.
All data transmitted between your device and the ikbet platform is protected by 256-bit SSL encryption — the same standard used by BPI and BDO online banking. Your personal and financial data is secured in transit and at rest.
Under Philippine data privacy law, you have the right to access, correct, and request deletion of your personal data held by ikbet. We honour these rights and provide a clear process for exercising them.
ikbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once data is no longer needed, it is securely deleted or anonymised.
ikbet processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your data is handled lawfully and transparently.
ikbet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any relationship between a player and an online gaming platform — and that trust starts with being transparent about how we handle your information.
This Privacy Policy applies to all personal data collected through the ikbet website at ikbet.app, our mobile applications, customer support channels, and any other services we provide (collectively, the "Platform"). It applies to all registered players, prospective players, and visitors to the Platform.
This Policy should be read alongside the ikbet Terms & Conditions, which govern your use of the Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
ikbet collects the following categories of personal data from players and users of the Platform:
ikbet collects personal data through the following means:
ikbet uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your ikbet account; processing login and authentication. |
| KYC & Verification | Verifying your identity and age (21+) in compliance with PAGCOR and AML requirements. |
| Transaction Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and card payments in Philippine Peso. |
| Platform Operation | Delivering games, sports betting markets, promotions, and all other Platform features. |
| Fraud & AML Prevention | Detecting and preventing fraud, money laundering, and other prohibited activities. |
| Responsible Gaming | Monitoring gaming behaviour to identify problem gambling indicators and administering self-exclusion and limit tools. |
| Customer Support | Responding to your enquiries, complaints, and support requests via live chat and email. |
| Legal Compliance | Complying with Philippine law, PAGCOR regulations, NPC requirements, and court orders. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, features, and user experience. |
| Marketing | Sending promotional offers and updates where you have consented to receive them. You may opt out at any time. |
ikbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
ikbet does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and lawful:
ikbet uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the ikbet Platform.
ikbet retains your personal data for the following periods:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure, as required by PAGCOR and AML regulations |
| Transaction and financial records | 10 years from the date of transaction, in compliance with Philippine AML law |
| KYC verification documents | 5 years after account closure or last transaction, whichever is later |
| Customer support records | 3 years from the date of the interaction |
| Gaming and betting history | 5 years from the date of the activity |
| Marketing consent records | Until consent is withdrawn, plus 1 year for audit purposes |
| Technical and device logs | 12 months from collection |
After the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data must be retained for legal proceedings or regulatory investigations, it will be held until those matters are resolved.
ikbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While ikbet takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your own ikbet login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ikbet:
To exercise any of these rights, please contact the ikbet Data Protection Officer via the contact details in Section 13. ikbet will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
The ikbet Platform is strictly intended for persons aged 21 years and above. ikbet does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform.
If ikbet becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ikbet Platform, please contact our support team immediately.
ikbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, ikbet will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the ikbet Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ikbet, please contact our Data Protection Officer (DPO):
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by ikbet.
This Privacy Policy was last updated in May 2026. ikbet reserves the right to update this Policy at any time. Please check this page regularly for the latest version.
Now that you know how we protect your privacy, sign in and enjoy thousands of games, live sports betting on PBA and more — all secured and in Philippine Peso.
Must be 21 years or older to play. Please gamble responsibly. ikbet operates in compliance with PAGCOR guidelines.